Life’s too short not to be happy…. and if you’re not happy with your purchase – then we're not happy! However, that being said – we’re a small business, supporting small artisans and small batch production - so please respect our need to have a strict return policy.
Merchandise purchased in our store may be returned only for STORE CREDIT within 14 days of original purchase with original receipt. Items must be in original packaging with tags and be unused in same condition as sold. No receipt, no return. No Common Deer tag, no return. We cannot and will not offer refunds for in-store purchases. Special return extensions are granted during holiday shopping times - please note at the time of purchase if you will need an extended return policy.
Items are returnable for store credit only within 14 days of the original date of purchase. Returns must be accompanied by the original receipt. No receipt, no exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging and tags. Several types of goods are exempt from being returned, including vintage items, sale items, gift cards, health and personal care items, and some paper goods.
For online returns, please contact us as soon as possible at firstname.lastname@example.org to coordinate your return. If we do not hear from you, the item must be returned to us within 14 days of the original purchase date. Customer is responsible for paying return postage, as free return shipping has quite a terrible environmental impact. We encourage trackable shipping for items over $50. We are not responsible for lost or damaged in transit shipments. Special return extensions for online purchases are granted during holiday shopping times - please note at the time of purchase if you will need an extended return policy.
Please do not hesitate to get in touch at email@example.com if you have any questions.